Why Brands Need to Own Their Resale Channels or Risk Losing Out to Third-Party Resellers Like The RealReal and ThredUp

Recommerce is growing as more consumers look to “shop their values” and buy fewer, better things in order to lessen their consumption footprint. For retailers and brands, already under increasing pressure as more sales shift online, taking control of their own resale operations is one key to not being left behind.

In this episode, host Matt Rubel interviews Trove CEO Andy Ruben to find out how the circular economy will figure into holiday shopping this year and in the future. Trove powers circular shopping for leading brands such as Levi’s, Patagonia, REI, Arc’teryx, Eileen Fisher and Taylor Stitch. The company differs from third-party recommerce platforms by providing the technology and logistics that let brands control their own resale strategy, shopper experience and customer relationships, at scale.

Read More

New Retail Realities: How COVID-19 Will Change Consumer Behavior, Supply Chains and AI

With retail stores beginning to reopen, everyone wants to know what the new retail reality will look like. In this episode, guest host Marigay McKee of Fernbrook Capital interviews EVRYTHNG CEO Niall Murphy, Lafayette 148 CEO Deirdre Quinn and Harvard Business School Professor Jeffrey Rayport about the impact the pandemic will have on the consumer mindset and the supply chain — and what retailers and brands need to do now to prepare for the post-COVID future.

Read More

Face Masks and COVID-19: What Retailers and Consumers Need to Know About the New Must-Wear Accessory

Governor Cuomo and several other governors have now made wearing face masks in public mandatory. Meanwhile, essential retailers such as Kroger, Walmart and Sam’s Club have announced that all employees will be required to wear masks. Now that masks are compulsory for so many of us, everyone needs to know what makes one mask safer or better than another. In this episode, guest host Melissa Gonzalez interviews Angela Chan of Chargeurs and Christy Raedeke of Noble Biomaterials to find out what retailers and consumers should know about masks. Chargeurs and Noble have recently joined forces to create washable, reusable cloth face masks with an antimicrobial filter, which will be available to consumers in the US within weeks.

Read More

Special Edition of Retales from the Frontline on the Stimulus package with NRF CEO Matt Shay, Matt Rubel and Steve Sadove

We’re pleased to share this exclusive Retales From the Frontline video interview with NRF CEO Matt Shay, who joins our host, Matt Rubel, and retail influencer Steve Sadove to examine the impact of the recently passed stimulus package and its likely long-term effects on retail. Watch now to learn about these thought leaders’ key insights on the topic.

Read More

NRF Big Show Series, Part 3: First Insight and Li & Fung on Getting the Right Products to Market Faster and More Sustainably

First Insight CEO Greg Petro says that early product testing can help brands understand what might have been missed in the initial design, so they can get the right product to market faster. Retailers and brands used to be able to spend 20–30 weeks developing a product before putting it on shelves to see if consumers liked it, but that doesn’t work anymore, says Sean…

Read More

NRF Big Show Series, Part 2: Alibaba Launches “B2B Tuesday” for Small Businesses to Go Global

At NRF 2020: Retail’s Big Show, Alibaba launched “B2B Tuesday,” a new awareness initiative designed to spotlight and support US-based, B2B-focused small and medium-sized businesses and help them capture the global e-commerce opportunity. At the conference, John Caplan, Head of B2B North America, Alibaba.com, and Nicole Reyhle, Founder of Retail Minded and Spokesperson for American Express Small Business Saturday, sat down with host Matt Rubel…

Read More

NRF Big Show 2020 Series, Part 1: NRF CEO Matt Shay on Tariffs and Transformation

NRF 2020: Retail’s Big Show brought together 40,000 industry leaders from across the globe, and Retales From the Frontline host Matt Rubel sat down at the show with several high-profile executives to get their takes on where the industry is headed. In this, the first of our three-part Big Show series, NRF President and CEO Matt Shay shares his thoughts on some of the most…

Read More

Ken Downing on Bringing Fashion and Glamour to the American Dream Mall

It’s open! The first phase of American Dream, a “mall for all” that’s 55% entertainment and 45% retail, just opened under the creative direction of Ken Downing. He’s the fashion genius who built the Neiman Marcus catalog and served as the retailer’s Fashion Director for 28 years before joining American Dream developer Triple Five Group as Chief Creative Officer. Downing recently sat down with host…

Read More

How to Build a Brand with Social Good in Its DNA

Weaving social good into your brand’s DNA is no longer optional—it’s expected. In fact, 89% of Gen Zers would rather buy from a company that is addressing social or environmental issues than from one that is not, and 92% say they would switch to a brand associated with a good cause. Bombas, a sock company that has had social good built into its DNA from…

Read More

Cosmo Publisher Nancy Berger on Building Brands Millennials and Gen Zers Love

As Publisher of Cosmopolitan—the biggest young women’s media brand in the world—as well as Seventeen and Women’s Health, Nancy Berger is one of the highest-profile executives in the magazine business. Her storied career has also included senior roles at Gourmet, Allureand Marie Claire, and she’s seen consumer magazines’ evolution into the digital age from the inside. Berger recently sat down with host Matt Rubel to…

Read More